1. Scope of This Policy
This Cancellation and Refund Policy explains how payments, cancellations, and refund decisions are handled for programs and services offered by Rakesh Inani.
It applies to purchases made through this website, payment links, or any approved business payment method shared by the Rakesh Inani team.
By making payment, you confirm that you have read, understood, and accepted this policy.
2. Main No-Refund Rule
No Refunds After Successful Payment
All payments are final and non-refundable after successful payment confirmation, except for verified payment errors, business non-delivery, a written exceptional approval, or a right that cannot legally be excluded.
Please make payment only after reviewing the relevant offer details, service scope, delivery information, and timelines.
This no-refund rule applies to partial payments, full payments, and installment payments unless a written exception is approved.
3. Offers Covered by This Policy
This policy applies to the following offers and related upgrades, add-ons, and associated support:
- One-On-One Coaching β βΉ50,000
- 8 Week Mind Transformation Mastery β βΉ23,600
- 21 Day Mind Transformation Challenge β βΉ999
- 3 Day Mind Transformation Bootcamp β βΉ499
- One-On-One Personal Counselling β βΉ11,800
If any future program is launched by Rakesh Inani, this policy will apply unless a separate written policy is explicitly published for that offer.
4. Customer Cancellations
If you choose to cancel after payment, the cancellation request can be recorded for internal tracking, but the amount paid will not be refunded under the main no-refund rule.
A cancellation request does not automatically qualify as an approved refund request.
You may write to support for clarification, but outcomes remain subject to this policy.
5. Missed Sessions and Non-Participation
If you miss live sessions, fail to attend scheduled calls, do not submit required information, or do not participate during the program window, no refund will be issued.
Non-participation does not make the payment refundable.
Where feasible, alternate support or rescheduling options may be offered at business discretion, without creating a refund obligation.
6. Digital Access and Delivery
Access to digital resources, live links, recordings, and member materials is provided according to the specific offer page and communication timeline.
Please review the Shipping and Delivery Policy for delivery expectations and technical access details.
Once access or delivery has been provided as committed, payments remain non-refundable except in the limited exceptions listed in this policy.
7. One-On-One Coaching and Personal Counselling
One-On-One Coaching and One-On-One Personal Counselling involve reserved time slots, preparation, and service capacity allocation.
Because this capacity is blocked in advance, completed payment for these private services is non-refundable under normal circumstances.
If rescheduling is possible, it may be allowed only when requested with reasonable notice and approved in writing.
8. Dissatisfaction and Expected Results
Every participant is different. Program outcomes depend on personal effort, consistency, execution, personal context, and many factors outside business control.
Dissatisfaction, changed preferences, or unmet personal expectations do not qualify for a refund.
No statement on this website should be interpreted as a guaranteed personal result.
9. Customer-Side Technical Problems
You are responsible for stable internet, compatible devices, and access to the communication channels used for delivery.
Customer-side technical issues, device limitations, app restrictions, missed emails, or local connectivity disruptions do not create a refund obligation.
If an issue is reported promptly, support will attempt reasonable troubleshooting guidance.
10. Duplicate or Incorrect Payments
Verified duplicate transactions or incorrect payment captures caused by payment processing error may qualify for correction or refund.
To review this type of case, provide transaction IDs, payment screenshots, date and time, and the payer contact details used at checkout.
Requests without enough verification details may be delayed or declined.
11. Cancellation or Non-Delivery by Rakesh Inani
If a paid service is cancelled by Rakesh Inani and no replacement, reschedule, or equivalent value is provided, you may be considered for refund processing.
If non-delivery is verified on the business side and cannot be reasonably cured, a refund may be approved in writing.
The decision process and timeline remain subject to Sections 13 to 15 of this policy.
12. Exceptional Refund Requests
In rare situations, you may submit a written exceptional review request with complete details and documents for internal consideration.
Submit your request to info@rakeshinani.com using the subject line shown in this link.
Submission of a request does not mean approval. Any decision is discretionary unless required otherwise by applicable law.
13. Verification and Approval
All refund-related claims are reviewed against transaction records, delivery logs, communication history, and the terms published on the relevant offer page.
Additional evidence may be requested before a decision is made.
A refund is considered approved only when you receive clear written confirmation from the official Rakesh Inani support email.
14. Approved Refund Processing Timeline
If a refund is approved in writing after verification, the refund initiation is completed within 5β7 business days from the date of written approval.
This timeline applies to refund initiation by the business. Final credit timing may vary by bank, card network, UPI app, payment gateway, or issuer processing cycles.
Please keep your transaction details available until the process is completed.
15. Original Payment Method and Bank Delays
Approved refunds are generally returned to the original payment method used for the transaction, unless an alternate legally compliant path is required.
Processing delays on the bank or gateway side are outside direct business control.
If credit is delayed after initiation, contact your bank first and then share the response with support for follow-up.
16. Chargebacks and Payment Disputes
Before filing a chargeback or payment dispute, please contact support so your case can be reviewed quickly under this policy.
Unsupported chargebacks on delivered services may lead to account restrictions, denial of access, and submission of delivery evidence to the payment provider.
This clause does not remove any mandatory legal rights that cannot be excluded.
17. Transfers, Credits and Rescheduling
Refunds are different from transfers or rescheduling. In approved cases, business may offer transfer to another batch, session credit, or schedule adjustment instead of a cash refund.
Any transfer, credit, or reschedule option is discretionary unless a specific offer term states otherwise in writing.
Such accommodations do not waive the main no-refund rule.
18. Rights That Cannot Be Excluded
Nothing in this policy is intended to remove or limit rights that cannot legally be excluded under applicable law.
Where mandatory law requires a remedy, that requirement will apply to the minimum extent required.
All other cases remain governed by the no-refund rule and the limited exceptions stated in this policy.
19. Changes to This Policy
This policy may be updated from time to time for legal, operational, or business reasons.
The latest version published on this page will apply from the displayed effective date unless a different date is explicitly stated.
Please review this page before every payment.
20. Contact Us
For payment, cancellation, delivery, or refund-policy clarification, use the details below:
Business: Rakesh Inani
Email: info@rakeshinani.com and mailto:info@rakeshinani.com?subject=Refund%20Policy%20Question
Phone: +91 9409503369 and tel:+919409503369
WhatsApp: +91 9409503369 and https://wa.me/919409503369?text=Hi%20Rakesh%2C%20I%20have%20a%20question%20about%20a%20payment%2C%20cancellation%20or%20the%20Refund%20Policy.
Address: Ahmedabad, Gujarat, IndiaThis policy template is intended for clear customer communication and must be reviewed for legal compliance before final publication and payment gateway submission.
Have a professional review before use.